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Healthcare Exhibiting: Change the Course

Healthcare Exhibiting: Change the Course

by Sarah Hurley, CTSM | Healthcare, Industry Knowledge

This blog was originally published on January 16th, 2016. It has recently been updated for relevance. In a marketing environment where electronic communications are more often than not substitutes for face-to-face interactions, healthcare exhibit managers are asked to...
Five Reasons for Healthcare Exhibitors to Work with a Company that Knows Healthcare

Five Reasons for Healthcare Exhibitors to Work with a Company that Knows Healthcare

by Sarah Hurley, CTSM | Healthcare

Healthcare exhibitors: warning! Don’t believe the pitch that goes, “Well, we haven’t worked in healthcare up to this point, but healthcare exhibiting can’t be that different from [fill in the blank], right?” To exhibit houses and agencies...
Designing Healthcare Exhibits Around the Patient Journey

Designing Healthcare Exhibits Around the Patient Journey

by Arielle Langlais, CTSM | Healthcare

Editor’s Note: This post was originally published in January 2016 and has been updated for relevance and accuracy in February 2026. The “patient journey” is the driving force behind successful healthcare marketing—and by extension, healthcare exhibiting. More than a...
Trade Show Attendees Want to Learn—But How?

Trade Show Attendees Want to Learn—But How?

by Sarah Hurley, CTSM | Healthcare, Industry Knowledge

According to all sorts of surveys, trade show attendees want to learn. Learning, particularly adult learning, is a strange and highly personal activity. Before we consider the “how” of learning at trade shows, let’s go back to school for a minute....
Preparing Your Exhibit Staff: The Ultimate Personalization Strategy

Preparing Your Exhibit Staff: The Ultimate Personalization Strategy

by Maddie Ogren, CTSM | Healthcare, Industry Knowledge

With today’s abundance of data on purchasing behaviors, preferences, and product loyalty, marketers are developing personalization strategies that form the basis for connecting with both prospects and customers. These strategies often include digital campaigns, mobile...
Why Should You Invest in Booth Staff Training?

Why Should You Invest in Booth Staff Training?

by Mark Harnischfeger | Healthcare, Industry Knowledge

When the finance department scrutinizes your trade show budget for possible cuts, the line item that reads “booth staff training” is one that stands out. Although the cost of training is, to say the least, relatively low compared to other expenses, you can...
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Jon Ellms

Executive Vice President, Client Development

Jon leads business development in healthcare, working with companies anywhere on the healthcare marketing continuum –from companies with a single product in clinical trials to global industry giants. Jon questions the status quo, understands challenges before suggesting solutions, and produces results characterized by strategic and tactical excellence.

Mike Yag

Chairman, CEO

Merging his interest in architecture and design with his marketing acumen, Mike launched Access in 1985. The company had a regional focus initially but evolved into a global force in the exhibit and events industries. Mike is CEO and Chairman of the Access Board and sits on the boards of M² OnStage, Nuvista, and New Jobs for Massachusetts.

Amy Sondrup

President

Amy ensures that the Access leadership team consistently implements her vision. She represents Access in the industry and takes an active role with key accounts, believing that client and employee retention is the backbone of Access’ success. Amy is President Emeritus of the Experiential Designers & Producers Association (EDPA), and as one of Exhibit City News’ “40 under 40,” she is a strong advocate for a progressive evolution of face-to-face marketing.

Scott Williams

CPA, Senior Vice President, Finance and Sales Operations

With the vision and experience to foster Access’ continued growth and profitability, Scott leverages his expertise rooted in years of understanding client needs and expectations. He uses foundational financial understanding to ensure that decisions benefit both Access and
our clients.